After this session participants will be able to:

• Describe five elements of a palliative approach to care for clients with advanced illness
• Develop practical strategies to support people who have needs related to serious illness that may not otherwise be met.
• Appreciate the role of frontline workers in having difficult conversations with clients.
• Develop skills and comfort in having conversations about health, decline, dying, and support needs of clients.
• Carry out one strategy for self-compassion that they can use after the session